Deliveries and Returns

    A. What are the delivery costs?

    Shipping costs for delivery to the UK and Ireland are included in the prices mentioned on our website (unless otherwise stated). For other countries, please contact us. Express delivery is available for most items.

    B. Which carriers do you use?

    The carrier depends on the item ordered and the factory shipping the package. We use several carriers such as FedEx, UPS or DHL.

    C. What is the delivery time?

    Standard shipments take approximately one week, while express shipments arrive within 24 or 48 hours.

    D. Returns

    If you are dissatisfied with your purchase, you have 14 days from the date of receipt to initiate a return. Manufacturing defects will result in item replacement. However, it is not possible to return a custom-made item, except in the case of a production error!